New to the GRUCom EBPP Portal?

  1. To get started using the GRUCom EBPP Portal simply select the "Sign Up" button and follow the prompts.
  2. Be sure to have your new 7-digit Customer Number, 3-digit Statement Number, and 4-digit Security PIN ready to complete the sign-up process.
  3. You will also need to be prepared to create a secure password.
  4. Once logged on you can view and pay your bill online.

NOTE: You will not be able to create a GRUCom EBPP Portal account until after you receive your first paper billing statement in the mail.

Returning Users

To get started please enter your user name and password where indicated under "My eBilling" and then press the "Login" button.

Forgot Your GRUCom EBPP Password?

Simply select the "Forgot Login?" button and follow the prompts.

Trying to Pay Your Old GRUCom Billing Account?

Please visit GRU's Payment Options webpage for information on how to make a payment toward your old GRUCom billing account(s).

Other Billing Questions?

Please contact the GRUCom Billing and Customer Solutions Department via telephone at (352) 334-3200 or via email* at The GRUCom Billing and Customer Solutions Department is available 8:00 a.m. to 5:00 p.m. Monday through Friday, except holidays.

Having Problems With Your GRUCom Service?

If you are experiencing problems with your GRUCom service please call the GRUCom Network Operations Center at (352) 334-3200 or contact us via email* at The GRUCom customer support agents are available 24x7x365.  

Want to Return to The GRUCom Home Page? Click Here.

*Under Florida Law e-mails which are sent to GRUCom are public records and are subject to disclosure pursuant to Florida’s public records requirements. If you do not want your e-mail address to be subject to being released pursuant to a public-records request do not send electronic mail to GRUCom.

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